ELIIS Privacy Policy and Cookies

Processing personal data

  • Eliis Tarkvara OÜ processes the following personal information for the purpose of personal identification and communication:
    • Name and surname of ELIIS user;
    • ELIIS user identification code;
    • Contact information of ELIIS user - telephone number, home address, e-mail address
  • In order to register and use Eliis Information System you have to accept this Eliis Privacy Policy.
  • If the user does not agree that Eliis Tarkvara OÜ processes user's personal information that is necessary for the user's identification (including personal identification code, first name, surname, e-mail address), Eliis Tarkvara OÜ will not be able to guarantee the user the right to use ElIIS.
  • If the user is not involved in any role (municipality employee, parent, kindergarten director, teacher, caterer, etc.) and the user does not have any pending applications for role-based entitlements, then the user will automatically be deleted from ElIIS after 12 months.
  • If the user is not involved in any of the roles (municipality employee, parent, kindergarten director, teacher, caterer, etc.) and the user's pending application is not satisfied within 12 months, then the user will automatically be deleted from ElIIS after 12 months.
  • ElIIS users' data is stored for up to 7 (seven) years.
  • Eliis Tarkvara OÜ is not responsible for the accuracy, completeness and relevance of the information entered by the Eliis user.
  • The kindergarten who has entered data in the Eliis Software is the responsible processor of the entered data. Eliis Tarkvara OÜ is an authorized processor.
  • By agreeing to the Privacy Policy, the user permits that Eliis can send system-related, as well as service-related and notification-based notifications to their email address. The user can discard non-system messages in the "My Settings" page in ELIIS.
  • Eliis Tarkvara OÜ does not give out or transmit personal information to third parties, except if:
    • the right to request access to personal data concerning himself/herself and his or her child;
    • such an obligation is required by law;
    • it is required to resolve the application
    • the person has given his/her consent.
  • With the consent of the processing of personal data, the user has the right to withdraw the consent at any time by submitting signed application to Eliis Tarkvara OÜ e-mail info@eliis.org.
  • The withdrawal of consent does not render unlawful the processing of personal data which has taken place prior to the withdrawal of consent.
  • Notwithstanding the withdrawal of consent, Eliis Tarkvara OÜ may continue to process personal data if for the processing of personal data (or part thereof) has any other legal basis.

User´s data protection rights

  • ELIIS user has the following rights regarding the processing of personal data:
    • the right to request access to personal data concerning himself/herself and his or her child;
    • the right to request rectification of data;
    • the right to request the deletion of data;
    • the right to restrict the processing of personal data;
    • the right to object to the processing of personal data;
    • the right to file a complaint to the Data Protection Supervisor;
    • the right to request the transfer of personal data to a new authorized processor;
    • the right to address issues related to the processing of his / her personal data, to Eliis Tarkvara OÜ by e-mail info@eliis.org
  • The use of the above rights is subject to the presumptions and limitations arising from the General Data Protection Act of the European Union
  • To use the right, the user must submit a written or an electronic application to Eliis e-mail info@eliis.org specifying which right is being requested. If necessary, Eliis Tarkvara OÜ will ask the user for additional information to complete the request.
  • If the preconditions for the use of the right are met, Eliis Tarkvara OÜ shall execute the application within 1 (one) month from the receipt of the request. If necessary, Eliis Tarkvara OÜ may extend the deadline for solving the application by 2 (two) months by notifying the user.
  • If Eliis Tarkvara OÜ has the base to refuse from the request, Eliis Tarkvara OÜ sends a reasoned refusal decision within one (one) month.

General settings

  • ELIIS takes your privacy and personal data protection very seriously. In order to use ELIIS safely, we keep our employees and people responsible for administering ELIIS, up to date with our privacy principles.
  • In order to protect ELIIS from unauthorized access and information in the ELIIS for unauthorized modification, breach or disclosure, we use SSL to encrypt the data exchange. This ensures that all data between the user's computer or mobile device and ELIIS servers is always securely encrypted.
  • By entering a foreign e-mail address to your profile, you can make your account and personal information visible to a stranger. To avoid misunderstandings, we recommend you to carefully check the accuracy of your personal information.


  • ELIIS uses text files called cookies to enhance the user-friendliness of ELIIS, assists in moving pages, keep track of the session data and help Eliis Tarkvara OÜ with advanced planning.
  • A cookie is a small-scale text file that the ELIIS web server sends to the user's web browser and is stored on the user's computer or on the smart device. Cookies allow to memorize user preferences (such as language selection) or skip every single login if the user has clicked the "remember me" option when entering ELIIS.
  • ELIIS uses following cookies:
    • Functionality and Performance Cookies - These cookies support the functioning and functionality of the ELIIS website. Using these cookies, the website identifies the user and, if you wish, remembers the customer login information.
    • Analytical Cookies - The Google Analytics service that follows Google's Privacy Policy is used to access user statistics.
    • Cookies used for Multimedia presentations, that record the technical information needed to play video or audio, such as image quality, network connection speed, and buffering parameters.
  • User has the right to refuse to save cookies to the computer. If desired, the user must modify the settings of his/her web browser.
  • When blocking cookies, the user must take into account that all ELIIS features may no longer be available to the user.

Changes related to privacy policy and cookies

  • ELIIS privacy principles and the use of cookies change with the development of the Internet, and therefore, we also sometimes need to upgrade them. The latest version of cookie usage and privacy policy is always available on this site.


  • If you have any questions about your privacy violation, ELIIS privacy policy or cookies used in Eliis, you can contact us by e-mail info@eliis.org.